Shipping Policy – Raphaels Watches

Effective Date: [Insert Date]

At Raphaels Watches, we are committed to delivering your luxury timepiece safely, securely, and as quickly as possible. Please review our shipping policy below.

Order Processing

• Orders are processed within 1–3 business days after payment has been successfully verified.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During peak seasons or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

• United States: 3–7 business days
• Canada: 5–10 business days
• United Kingdom: 5–10 business days
• Europe: 5–12 business days
• Australia & New Zealand: 7–14 business days
• International Orders: 7–21 business days

Please note that delivery times are estimates and may vary depending on customs clearance, weather conditions, or courier delays.

Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method.

Free shipping may be available on eligible orders or promotional offers.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number so you can monitor your package throughout its journey.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority. These charges are the responsibility of the customer.

Delivery Address

Please ensure your shipping address is accurate before completing your purchase. Raphaels Watches is not responsible for delays or lost packages caused by incorrect or incomplete shipping information.

Lost, Stolen, or Damaged Packages

If your order arrives damaged, or if your package is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to help resolve the issue as quickly as possible.

Shipping Restrictions

We reserve the right to decline or cancel shipments to locations where delivery cannot be safely or legally completed.

Contact Us

If you have any questions regarding your shipment or delivery, please contact our customer support team through our Contact Us page. We are always happy to assist you.